The bell at the top shows what's happened for you: approvals waiting, work assigned to you, and decisions on your requests. Click one to go straight to it.
Choosing how you hear
In Settings → Notifications, choose email, in the app, or both, for each kind of message. Sign-in and security, plan and billing, and compliance deadline emails always come, because missing them can lock you out or cost money.
Emails to your clients
Invoices, proposals, portal links and ticket replies go to clients from your business name via MSMEPulse. When they hit reply, it goes to your workspace owner, or for support tickets, back to the ticket.
Message log
Admins can see every email the workspace has sent in Settings → Message log, with whether it was sent, failed, or not sent because the person switched that kind off.
WhatsApp messages for invoices, reminders, payslips and approvals need a WhatsApp Business provider, and only go to people who have agreed to receive them. Connecting one will be available in Settings.