User manual

Getting paid

The client portal

Give clients a branded place to see project progress and invoices, and pay online.

The client portal is a private page with your logo and colours, where your clients can:

  • see how their projects are going: the milestones and tasks you've marked Show to client
  • see all their invoices, how much is due and what's overdue
  • pay online, if you've switched on online payments
  • print or save any invoice as a PDF

Invite someone

  1. Open the client and make sure the person is listed under Contacts with an email address.
  2. Under Client portal, click Invite next to their name.

They get an email with a link to open the portal. There's no password: whenever they want to come back, they enter their email on the portal page and we send them a fresh sign-in link.

Your portal address is shown on the client page. It looks like msmepulse.com/portal/your-workspace.

What clients never see

Internal tasks and comments, your rates and costs, other clients, draft invoices, and anything about your team beyond what you share.

Removing access

Click Remove next to the person. They're signed out straight away. You can invite them again later.

Portal users don't count as paid seats.

Still stuck? Write to support@msmepulse.com, or raise a ticket from Help in the app. Open MSMEPulse