Process improvement project
Mapping and improving a business process, then supporting the change until it sticks.
- Time and materials
- 60 days
- 3 milestones
- 5 tasks
- 2 documents
Billed on time spent, so these milestones track the work rather than the fee.
Milestones and tasks
- Day 15Current state mapped
- Map the current process and measure itConsultant
- Day 45New process live
- Root causes and improvement ideasConsultant
- Design the new process and SOPsConsultant
- Train the team and go liveConsultant
- Day 60Results reviewed
- Measure results and hand overManager
Document checklist
- Signed proposalFrom the client 路 day 0 路 compulsory
- Approved SOPsFrom the client 路 day 35 路 compulsory