Managed IT services (monthly)
A month of IT support for an office: helpdesk, devices, backups, security patches and a service report.
- Retainer
- 30 days
- 1 milestone
- 5 tasks
- 0 documents
Billed as a retainer, so these milestones track the work rather than the fee.
Milestones and tasks
- Day 30Monthly service report
- Helpdesk ticketsSupport Engineer
- Patch servers and laptopsSupport Engineer
- Check backups and test a restoreSupport Engineer
- Review licences, joiners and leaversSupport Engineer
- Service report and recommendationsManager
Document checklist
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