The firm
Five consultants handle work passes and visas for companies hiring from abroad, in Singapore and India.
What made the work hard
- Each application had several dependent steps and dates.
- Candidates' documents arrived piecemeal.
- Clients asked for status updates constantly.
How they set up MSMEPulse
- Chose Immigration & Visa Services at signup, with Employment Pass, employment visa and FRRO, and student visa templates.
- Created a project for each application, with the candidate's documents on the checklist.
- Invoiced by stage: on submission and on approval.
The templates for Immigration & Visa Services in MSMEPulse: Student visa application, Employment Pass application, Employment visa and FRRO registration.
A typical month
Each application moves through eligibility, any advertising period, document collection, submission, approval and issuance or registration. The board shows every application's next step. The client sees progress, and each stage is invoiced as it's completed.
What changes
- Every application's next step is visible.
- Documents are complete before submission.
- Clients see progress without chasing.
See it with your own industry
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