Case studies

Facility management

Example: how a facility management company could run on MSMEPulse

An illustrative example for facility management: how a facility management company could set up MSMEPulse, run a typical month, and what changes.

MSMEPulse team 路 路 1 min read

Example. This case study is an illustration of how a firm like this could work in MSMEPulse. It isn't a real customer, and it makes no claims about results.

Illustration: an MSMEPulse workspace with projects from ready-made templates for facility management companies.

The firm

The company provides housekeeping and technical maintenance at about 25 client sites, with more than 300 site staff.

What made the work hard

  • Attendance disputes delayed client payments.
  • Statutory compliance proofs were assembled by hand each month.
  • New sites started without a clear takeover.
Diagram: from an enquiry to a proposal, a project, timesheets, an invoice and payment, for facility management companies.
How work moves through MSMEPulse, from the first enquiry to payment.

How they set up MSMEPulse

  • Chose Facility Management at signup, with facility management contract and site mobilisation templates.
  • Started every new site with a mobilisation project and a signed takeover note.
  • Put client-signed attendance and compliance proofs on each month's checklist.

The templates for Facility Management in MSMEPulse: Contract staffing (monthly), Facility management contract (monthly), Site mobilisation.

A typical month

Each site has a monthly project: staff roster, daily checklists, planned maintenance and a service report. At month-end the client signs attendance and checklists, statutory payment proofs are attached, and the monthly invoice goes out in the first days of the next month.

What changes

  • Signed attendance prevents disputes.
  • Compliance proofs go with every invoice.
  • New sites start with a clear, signed takeover.

See it with your own industry

Sign up, choose your industry, and install sample data from Settings. You'll get a realistic business like this one, with projects from your industry's templates, clients, timesheets and invoices, to explore before adding your own records.