The firm
The company provides housekeeping and technical maintenance at about 25 client sites, with more than 300 site staff.
What made the work hard
- Attendance disputes delayed client payments.
- Statutory compliance proofs were assembled by hand each month.
- New sites started without a clear takeover.
How they set up MSMEPulse
- Chose Facility Management at signup, with facility management contract and site mobilisation templates.
- Started every new site with a mobilisation project and a signed takeover note.
- Put client-signed attendance and compliance proofs on each month's checklist.
The templates for Facility Management in MSMEPulse: Contract staffing (monthly), Facility management contract (monthly), Site mobilisation.
A typical month
Each site has a monthly project: staff roster, daily checklists, planned maintenance and a service report. At month-end the client signs attendance and checklists, statutory payment proofs are attached, and the monthly invoice goes out in the first days of the next month.
What changes
- Signed attendance prevents disputes.
- Compliance proofs go with every invoice.
- New sites start with a clear, signed takeover.
See it with your own industry
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